Safety Tips

1. Verify the listing or profile: Review the property listing or user profile carefully. Look for complete information, multiple photos, and consistent details.
2. Communicate through the platform first: Use Placematch's messaging system initially to get to know the other party before sharing contact information.
3. Ask questions: Request additional information about the property, rental terms, or the person you're meeting. Legitimate users will be happy to provide details.
4. Research the area: Familiarize yourself with the neighborhood where the property is located. Check if it's safe and meets your expectations.
5. Trust your instincts: If something feels off or doesn't seem right, trust your gut and don't proceed with the meeting.
6. Verify identity when possible: Ask for a LinkedIn profile, business card, or other verification if you're uncertain about someone's identity.

1. Meet in public first: For initial meetings, consider meeting in a public place like a coffee shop before going to the property.
2. Bring someone with you: Always bring a friend or family member when viewing a property, especially if you're meeting someone for the first time.
3. Share your plans: Tell a trusted friend or family member where you're going, who you're meeting, and when you expect to return. Share the property address and contact information.
4. Meet during daylight hours: Schedule property viewings during daylight hours when possible.
5. Keep your phone charged: Ensure your phone is fully charged and has sufficient credit/data before the meeting.
6. Use your own transportation: Drive yourself or use your own transportation to maintain independence and the ability to leave when needed.
7. Stay alert: Be aware of your surroundings and watch for any red flags or suspicious behavior.
8. Don't share personal documents: Never share your ID, passport, or other personal documents during initial meetings.

1. Control your privacy settings: Use Placematch's privacy settings to control who can see your profile and contact information.
2. Only share contact info when ready: Don't share your email address or phone number until you're comfortable with the other party and have verified their identity.
3. Be cautious with social media: Avoid sharing your social media profiles with people you haven't met yet.
4. Use a dedicated email: Consider using a separate email address for property searches to protect your primary email.
5. Don't share financial information: Never share bank account details, credit card numbers, or other financial information through Placematch or with people you haven't verified.
6. Review your profile regularly: Periodically check what information is visible on your profile and update privacy settings as needed.

1. Never pay before viewing: Never send money, deposits, or fees before viewing a property in person and verifying its legitimacy.
2. Use secure payment methods: If you do need to make payments, use secure, traceable methods. Avoid cash payments for deposits or rent.
3. Get everything in writing: Always get rental agreements, lease terms, and payment receipts in writing.
4. Verify property ownership: Before making any payments, verify that the person you're dealing with actually owns or has the authority to rent the property.
5. Read contracts carefully: Read all contracts and agreements thoroughly before signing. Don't sign anything you don't understand.
6. Keep records: Keep copies of all communications, payments, and documents related to your property search or rental.
7. Consult professionals: For large transactions, consider consulting with a lawyer or real estate professional.

If you're using our Team-Up feature to find roommates or shared accommodation:

1. Meet all potential roommates: Before committing to a team-up group, meet all members in person to ensure compatibility.
2. Verify group details: Confirm the property details, budget, and move-in date with the group leader and other members.
3. Set clear expectations: Discuss house rules, rent sharing, and responsibilities before moving in together.
4. Get agreements in writing: Document how expenses will be shared and any agreements about living arrangements.
5. Trust your instincts: If you don't feel comfortable with the group members, don't join the team-up.
6. Background checks: Consider conducting background checks or asking for references from potential roommates if you have concerns.

If you encounter suspicious behavior, scams, or safety concerns:

1. Report to Placematch: Use our reporting feature to report suspicious users, fraudulent listings, or safety concerns.
2. Contact local authorities: If you feel you're in immediate danger or have been scammed, contact your local police department.
3. Document everything: Keep screenshots, messages, and other evidence of suspicious activity.
4. Warn others: If you've encountered a scam, consider warning others through reviews or community forums (without sharing personal information).
5. Contact support: Reach out to our support team at support@placematch.app for assistance with safety concerns.